Anon
on Google
Have to out a 2 star or they’ll delete my comment like they did before instead of taking accountability DO NOT GET THIS SERVICE IF YOU LIVE IN ARLINGTON OR FAIRFAX THEY ARE A SCAM I CANCELLED MULTIPLE TIMES A WEEK BEFORE MY SERVICE BECAUSE THEY DONT SHOW UP WITH ANY NOTICE THEY WERENT COMING AND THEY STILL CHARGED ME, AND ADDED IN A FAKE FEE THAT ISN’T EVEN AN OPTION IN THE WEBSITE HORRIBLE customer service and horrible people there The guy came and said there wasn’t even any poop to clean up then they charged me an additional fee for “not choosing oversized yard” which isn’t even an option on the website PLUS he didn’t even check that, there’s still dog poop all over my yard and I literally saw him skip over the place my dog had JUST pooped. The customer service here is extremely rude and dismissive and just excuses their behavior. Not a single apology just excuses and blame for THEIR terrible admin work. It should be illegal to not have the option to cancel online they purposefully make it so someone in customer care has to cancel your account so they can pretend they didn’t get your email. Absolutely would NOT recommend to anyone. Use a different service. Idk if there’s a difference between Arlington Poop911 and North Arlington but the arlington@poop911 is TERRIBLE


Backyard cleanup has a way of slipping to the bottom of the list, especially when the yard is getting used every day and the dogs have a favorite corner they keep returning to. That is where our local POOP 911 branch comes in. We are locally owned and operated by pet parents for pet families, and we focus on making the yard easier to enjoy without one more chore hanging over the weekend.