Heather Cafiero
on Google

We scoop the poop.
You relax and enjoy your yard.
When the yard starts getting regular use, the cleanup can pile up faster than most pet parents expect. In the Whitestone, New York area, that usually means a mix of everyday dog traffic, changing weather, and the simple reality of trying to keep grass, patios, and side yards ready for family time. POOP 911 is locally owned and operated by pet parents for pet families, so we understand why a dependable dog poop service matters when you want the yard to stay usable without adding another chore to your week.
If you have kids, guests, or a dog that has a favorite corner of the yard, recurring cleanup can make a big difference. A once-a-week visit helps keep waste from building up in the spots your dog uses most, like along fence lines, near gates, around patios, and in the places where people actually walk. That means fewer step-in surprises, less odor, and less time spent scanning the grass before anyone heads outside.
Weather plays a part too. Rain can soften the ground and make waste harder to spot. Warm stretches can make odor more noticeable. Leaf cover, fast grass growth, and muddy paw traffic can all hide messes until they are suddenly the main thing you notice. A regular service helps stay ahead of that cycle, so the yard feels ready instead of catch-up heavy. For many homes in and around Whitestone, that is the difference between a yard that gets used all week and one that gets avoided until chores are done.
Recurring service is also a good fit for busy routines. If your household is heading out for errands, coming home from work, or getting ready for guests, it is easier to know the cleanup is already handled. The first cleanup is free when you sign up for recurring service, and after that we keep the visits on a reliable schedule that fits real life. That is especially helpful for pet parents who want cleaner grass and more usable backyard space without spending Saturday on scooping duty.
Our goal is simple, give Whitestone pet parents a convenient, trustworthy dog poop service that helps keep the yard footloose and worry-free for everyday play, backyard meals, and time with family and friends. If you are ready to cut down on weekend chores and keep up with the mess before it becomes a problem, sign up for recurring POOP 911 service and let us handle the dirty work.

Our Dog Poop Service in Whitestone, New York is 100% satisfaction guaranteed. There is no contract, no commitment, and there is never a cancelation fee. Put simply, you can expect a carefree experience from beginning to end.
Our dog-loving, friendly, and professionally trained technicians in Whitestone, New York will arrive on schedule, thoroughly clean up all pet waste from your yard, and ensure the area is spotless. We offer flexible scheduling options, so when it comes to the best Dog Poop Service company in the area, we’ve got you covered.
We take pride in our attention to detail and commitment to customer satisfaction. So what should you expect? Well, sit back, relax, and enjoy a clean, green, footloose and poop-free yard for you and your pets in Whitestone, New York!
We want you to be satisfied — 100% of the time. Should we ever fall short, just let us know. We’ll refund your visit or cover the next one FREE.

At POOP 911 Whitestone, New York we combine local expertise with nationwide experience to deliver Dog Poop Service tailored to your needs. With no long-term contracts, competitive pricing, and customizable packages, we make it easy to get the service you need without breaking the bank. Plus, our commitment to cleanliness means we go above and beyond to leave your property in Whitestone spotless, giving you one less thing to worry about. >
Servicing the following zip codes and all the surrounding areas: 11357
Showing 50 of 172 reviews
on Google
on Google
on Google
They are a godsend, they clean up 4 to 5 bags of dog poop a week from my fat fluffers. They give me a text or call prior to arriving so i can bring my dogs inside and unlock the gate. Its very convenient and good value for 4 large dogs
on Google
on Google
Excellent work
on Google
I used this service for about a month. The first week they cancelled my day twice which I was okay with because they communicated to me about it. They also informed me that they weren't running their hose off services because it was too cold. However they continued to charge me for it week after week. I tried calling the phone number that was given about the issue and received no response. Then their scoopers started showing up on random days with no prewarning and sometimes I was charged without confirmation that anybody provided their service. When my wife finally got someone on the phone she was informed that because the poop 911 operator works in the hospital she couldn't answer the phone. After stealing money from services that were not provided. Showing up when I wasn't home and did not tell me except for the credit card receipt in my email after I was charged, the woman on the phone was nasty, unprofessional and decided that rather than trying to fix the problem to just cancel my account.
on Google
Absolutely horrible. Stay away from them. Charge for whatever services they want, show up whenever they want and charge you for it sometimes twice in one week. Spoke to the woman who “also works at the hospital” and she was so rude and disrespectful. Can never get through to a person and when I finally did she was so so rude. I’ve been charged for a hose off even though I was told BY THEM they couldn’t do it. She got annoyed because she gave me the runaround and cancelled my service. She said I’d get a refund, still waiting. This is an awful company. The “technicians” are on their phones the whole time! My wife has also left a bad review that is much more thorough. Stay away.
on Google
on Google
The first time is free, after the long winter the yard was pretty bad shape! He was here 10/15 minutes tops. I went into the garage and I had cash to give him for a tip and I come out of garage and he’s gone already? So I looked around on the grass closest to the house and I saw in 2 seconds 3 piles of dog poop already!!? Whatever I give up
on Google
Great Service !
on Google
Great service and reasonable prices. I called on a Wednesday and they arrived on time Thursday at the time we scheduled.
on Google
I would stay away from this company. They didn’t show up for weeks at a time, billed for services they didn’t perform and lied about not being able to perform scooping because the dogs were in the yard. I have security cameras and nobody showed up. Also the 800 customer service number on their website routes into a black hole. Nobody answers and can’t contact anyone online. Very inconsistent service.
on Google
on Google
on Google
on Google
They kept charging me even when they did not show up!!!
on Google
This company is a lifesaver. With the weather being nice my yard looks good every week. They are very nice and professional. Sometimes take a bit long to answer a phone call but it’s understandable since they are always on the road. Best way to reach them well at least for me is via text. I have recommended them to family members and friends and so far everyone loves their services! Highly recommended!!
on Google
I would love to leave a good reference at this time. When they arrive they do a great job but in the last three weeks they have not shown up twice. I hopeThis can be corrected quickly
on Google
on Google
on Google
on Google
No shows many times but billed constantly, refunds promised not given, yard never fully cleaned. Post-It’s on mailbox mean nothing. Make sure you’re home and get what you pay for.
on Google
on Google
The service started out fantastic. I’m sad to report that the service over time has significantly declined. They used to text prior to service. That has since ceased. Also i would notice that i was charged for service but the service wasn’t performed. They were responsive in issuing credit when I messaged about it. Unfortunately it became a HW assignment for me to track my dog’s business and check to see if their service was completed. I have since had to find another company and cancel after multiple weeks of having issues.
on Google
A++++ went above and beyond to ensure I was happy
on Google
amazing job! very nice lady.
on Google
I have been trying to reach them for two weeks. No comes or calls back. Mail box is full so can’t leave a message Emails aren’t answered
on Google
They have been great, very conscientious and always professional! I would highly recommend this business
on Google
I’m not happy with the service. They miss a lot of weeks and I can never get them on the phone. They also don’t pick up all the poop!
on Google
Not happy I had them for 2 weeks, and both weeks they missed spots. Last week was 2 spots which I just ignored but then this week the guy missed 5 spots, and I ended up having to go out there and clean it all up.
on Google
Poop 911 efficiently cleaned my yard. I am looking forward to them cleaning the yard once a week.
on Google
on Google
on Google
ive Only hired them a few weeks ago but I’m already VERY HAPPY with them. They’re thorough, they’re organized, and i love that they leave a little post It letting you know they came by! looking forward to finally having a clean yard!
on Google
They provide excellent service. The owner is fully invested in seeing his business succeed. My dog Zach enjoys his walks very much. I’m experiencing scheduling issues that I’m hopeful will be resolved.
on Google
on Google
on Google
on Google
Benices and her husband Mike work as an awesome team. Not only does Poop 911 do a great job with cleaning our yard but customer service wise they go above and beyond. They are very accommodating and work with you if you need to change things around. I recommend them whenever I get the chance. You won’t be disappointed.
on Google
We have to check to see if the job is actually done! Was getting billed 2x when we had 1x a week. Billed when we were on vacation, I called to let them know we wouldn't be needing their services that week, got billed! Not organized at all but very good at taking the money. I'm done.
on Google
Thanks so much for the service, its excellent, though I thought you were coming on tuesdays
on Google
on Google
Yard was left very clean and just in time for the landscaper. They use an odor neutralizer at the end of the service to keep the yard smelling fresh.
on Google
Looks like I paid for nothing.
on Google
Poop 911 comes every week, is inexpensive and does an incredible job, when Poop 911 leaves my yard always looks like I dont have a dog! Great company, great service
on Google
on Google
on Google
my Service from poop911 was prompt, professional, and efficient. I am truly grateful to regain use of my backyard thanks to poop911.
on Google
on Google
© 2026 Poop 911 | All rights reserved.