Lisa Jennings
on Google
Always do the best job! Really grateful for their help! Great, professional and wouldn't use anyone else!
We scoop the poop.
You relax and enjoy your yard.
When the yard starts getting more action than the front door, poop piles up faster than most pet parents expect. In Austin, that often means dogs tracking in and out after time on the grass, weekend play in the yard, or a quick run before the family heads back inside. Our local POOP 911 branch is locally owned and operated by pet parents for pet families, so we understand why a clean yard matters when you want the backyard to stay ready for everyday life, not just when you finally have time to tackle it.
We see a lot of customers who want the yard ready for kids, dogs, and last minute company without spending the first ten minutes outside looking down. That is where recurring Residential Poop Scooping helps. Instead of letting cleanup turn into a weekend chore, we keep up with it on a steady schedule so the grass stays more usable and step in surprises stay out of the routine. In a city like Austin, where people spend real time outside and local parks and trails are part of daily life, it makes sense to keep the backyard just as ready as the rest of the day.
Austin’s climate can make yard cleanup feel like it never quite catches a break. Warm weather can speed up odor, and the local mix of sun, rain, and active lawns means waste does not sit quietly for long. The City of Austin maintains parks, trails, and green spaces across town, including places like the Ann and Roy Butler Hike and Bike Trail at Lady Bird Lake and Zilker Park, which tells you how much Austinites value time outdoors. At home, that same outdoor rhythm can make recurring cleanup a real quality of life upgrade, especially if the dogs use one favorite corner of the yard over and over again.
Recurring service also fits the way many households move through town. If your day runs along Austin roads and ends with errands, school pickup, or a quick stop before heading home, the last thing you want is another task waiting in the yard. A steady cleanup schedule helps keep patios, play areas, and fence lines cleaner without making you think about it every single week. That is especially helpful for a busy commuter household returning from errands or a family using the backyard daily for play time, because the yard stays ready for a quick break outside instead of a full cleanup project first.
We make the service simple. The first cleanup is free when you sign up for recurring service, which gives us a clean starting point and gives you a better result right away. After that, we keep the routine going so your yard stays more comfortable for dogs, easier for kids to use, and less likely to become an all weekend hassle. If you want more usable backyard space and less odor in warm weather, our Austin team is here to help you stay ahead of the buildup and enjoy the yard footloose and worry-free. Reach out today to set up recurring service, and let us take poop scooping off your mental to do list.
Our Residential Poop Scooping in Austin, Texas is 100% satisfaction guaranteed. There is no contract, no commitment, and there is never a cancelation fee. Put simply, you can expect a carefree experience from beginning to end.
Our dog-loving, friendly, and professionally trained technicians in Austin, Texas will arrive on schedule, thoroughly clean up all pet waste from your yard, and ensure the area is spotless. We offer flexible scheduling options, so when it comes to the best Residential Poop Scooping company in the area, we’ve got you covered.
We take pride in our attention to detail and commitment to customer satisfaction. So what should you expect? Well, sit back, relax, and enjoy a clean, green, footloose and poop-free yard for you and your pets in Austin, Texas!
We want you to be satisfied — 100% of the time. Should we ever fall short, just let us know. We’ll refund your visit or cover the next one FREE.
At POOP 911 Austin, Texas we combine local expertise with nationwide experience to deliver Residential Poop Scooping tailored to your needs. With no long-term contracts, competitive pricing, and customizable packages, we make it easy to get the service you need without breaking the bank. Plus, our commitment to cleanliness means we go above and beyond to leave your property in Austin spotless, giving you one less thing to worry about.
Servicing the following zip codes and all the surrounding areas: 78759, 77474, 77485, 78701, 77452, 77473, 78931, 78933, 78944, 73301, 73344, 78702, 78703, 78704, 78705, 78708, 78709, 78710, 78711, 78712, 78713, 78714, 78715, 78716, 78717, 78718, 78719, 78720, 78721, 78722, 78723, 78724, 78725, 78726, 78727, 78728, 78729, 78730, 78731, 78732, 78733, 78734, 78735, 78736, 78737, 78738, 78739, 78741, 78742, 78744, 78745, 78746, 78747, 78748, 78749, 78750, 78751, 78752, 78753, 78754, 78755, 78756, 78757, 78758, 78760, 78761, 78762, 78763, 78764, 78765, 78766, 78767, 78768, 78769, 78772, 78773, 78774, 78778, 78779, 78780, 78781, 78783, 78785, 78789, 78799, 78786, 78788, 78798
Showing 50 of 283 reviews
on Google
Always do the best job! Really grateful for their help! Great, professional and wouldn't use anyone else!
on Google
Signed up for service for a specific day to clean up before our lawn is serviced. No one communicated that they don't service our area on those days and didn't show up. After multiple calls, finally got an answer and that's how I found out they wouldn't be out until after the lawn service.
on Google
Life with a small dog in a semi-trained state ain't always easy. Poop 911 makes mine a little more sane. They show up on the day they say they will, aren't disruptive, and they ALWAYS close the gate behind them. It's easy to sign up and manage your services online. A heck of a value!
on Google
Poop 911 has been so helpful. Having 4 large dogs, I only wish I used them since I first brought home a pup. Friendly to work with, accommodating and affordable.
on Google
I get my yard scooped twice a week with Poop911 and they do a wonderful job! I’ve been using them for several years now and have been very happy with the service.
on Google
We've been using Poop 911 for years, and we never have to worry about anything. They communicate clearly via text, and if weather prevents them from coming, they let us know. I definitely recommend using them.
on Google
I’ve been working with these guys for about two years now and wow, I love them and I love that there’s a service that helps me and the pups maintain a clean yard. Small price to pay to not have to worry about the clean up myself. Thank you for coming out each week to pick up and for being kind and flexible! You truly can’t go wrong hiring them especially if that part of dog owning is something you struggle with.
on Google
We've been using the service for about a year, and while I feel a bit lazy, this really is a great thing to have off of my plate. The owner/ manager has always been responsive when I've had questions or concerns. The gate is always closed, and the staff I've met have been really lovely.
on Google
Great company and service! I especially love the little notes left by our particular service person! They are here every week and do a great job.
on Google
Fantastic customer service!
on Google
Got an email that we received services today & they never come on a Tuesday. We have cameras installed in the house & no sign of any service today.
on Google
Weekly service was excellent and kept my backyard pool area clean.
on Google
Used them for over a year and have been happy with their service.
on Google
Left poop in my yard multiple times, missed several days of service with no notice, I finally cancelled when I came home to a torn trash bag of dog feces in my driveway instead of in the trash can. Supervisor said he “couldn’t” refund service or give any kind of discount! Thanks for nothin!
on Google
on Google
Extremely disappointing experience. I requested a quote five days ago, spoke with Laura, and submitted all the required information through the website. Despite following up, I never received a response. When I called again, Laura was dismissive and rude. I understand that the Austin location operates as a franchise, but failing to follow up on submitted information—especially personal details—is unacceptable. This is not how a business should handle customer inquiries or sensitive information.
on Google
Great service!
on Google
Excellant service
on Google
on Google
On time, professional. Couldn’t ask for more. Thank you.
on Google
Wonderful staff, great service!! Will use them as soon as we have a yard again!! Thank you for everything
on Google
They are so reliable! Shout out to Mark who is super thorough!! They are also all great about making sure the gates are closed when they come and go. This is a very "set it and forget it" business. It's all automated and I haven't had to give it a second thought since I set it all up two years ago. Highly recommend!
on Google
Such a thoughtful and gracious team!
on Google
They communicate very well and my yard is nice and poo free!!!
on Google
My attendant is Tyler w/ occasional help from friends. Poop 911 is awesome, friendly and on time. Thank you.
on Google
Fantastic service! They reliably show up weekly, tackle my mess, and cross it off my to-do list. Optional add-ons help with smells, flies, and more. Highly recommend for hassle-free cleanup!
on Google
Love This Company, So thoughtful and thorough! My yard is a poop free paradise!!!
on Google
They came for 15 minutes and barely did anything. When I examined the backyard there was poop everywhere still. I sent the pics to them and didn’t get a response.
on Google
Excellent & timely service. No complaints.
on Google
Great service!! Will definitely use them as long as we’re in Austin. My only qualm is I wish they would text a little earlier! Sometimes they don’t text until they’re already here.
on Google
This company and service is worth every dollar. Everyone is professional and on time. I highly recommend.
on Google
Best people ever!!!!
on Google
Had the first visit and the guy missed half the yard. I called and asked them to send someone back out and somehow the half of the yard was STILL untouched, and they charged me to send someone the second time. My partner called about it and they said they’d refund me. Never received a refund. Never very nice to talk to on the phone
on Google
Pretty ridiculous experience with these guys. Missed literally half of the yard. Called them to come back out… picked up maybe 2 more piles and left. Was supposed to show up today… and didn’t. Like the job is not hard. How can you be bad at picking up dog crap?… will NOT use again and strongly advise against anyone else using this joke of a franchise
on Google
Had a bit of an experience with a tech not coming out for a few weeks- partially due to my own fault. The team lead was quick to make things right and was extremely gracious and kind even though I had my own fault in the scenario. This service is incredibly appreciated for a homeowner with 3 dogs. Thank you for providing great customer service. We will be long time customers of poop911.
on Google
on Google
First visit was very unprofessional, missed several obvious piles. Thought the second visit would be better but he was here for 8 minutes and missed several piles again. Canceled all future service and I was charged for the “free” first service since I cancelled before 30 days.
on Google
These guys are the best!!!
on Google
Easy to set up and cancel. Halfway through my use I switched addresses for a week and it was easy to do. Price reasonable and the job was handled promptly. Will use again.
on Google
Grant does a great job and is prompt and courteous, keep up the good work!!
on Google
Great service. Very timely and professsional
on Google
These guys are a G_dsent. Wonderful and precise work. Deliver great value. Highly recommend.
on Google
I love using this service! I always get a text before they arrive. I have been using them for 2 years now and they are always here the days I have scheduled. Recommend 100%
on Google
Worth every penny!
on Google
on Google
Booked a free first service and the person never showed. I requested a cancelation of services but have yet to receive a response. I'll be looking elsewhere!
on Google
Responsive. Excellent communication. In and out. Thorough. 100% recommended
on Google
on Google
Great service and customer service communication!
on Google
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